VeenaVista Academy Privacy Policy (गोपनीयता नीति)
At VeenaVista Academy, we are committed to protecting the privacy of our students, visitors, and users of our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including music instrument lessons (sitar, tabla, flute, harmonium), vocal training, workshops, and personalized coaching.
Information We Collect (हम जो जानकारी एकत्र करते हैं)
We may collect various types of information from and about you:
- Personal Identification Information: Name, email address, phone number, physical address, and payment information (for enrollment and fee processing). This information is collected when you register for a course, enroll in a workshop, or contact us directly.
- Demographic Information: Age, gender, or educational background, if provided voluntarily to help us tailor our services to your needs.
- Usage Data: Information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our platform.
- Correspondence: Records of communications with us, including emails, feedback, and inquiries.
How We Use Your Information (हम आपकी जानकारी का उपयोग कैसे करते हैं)
We use the information we collect for various purposes, including:
- To provide and manage our educational services, including assigning instructors, scheduling lessons, and facilitating online and offline sessions.
- To process your enrollments, registrations, and payments for courses and workshops.
- To communicate with you about your lessons, enrollment status, updates, and promotional offers relevant to our services.
- To improve and personalize your experience on our site and with our services.
- To monitor and analyze trends, usage, and activities in connection with our services to enhance functionality and user satisfaction.
- To detect, prevent, and address technical issues or security breaches.
- To comply with legal obligations and resolve disputes.
Disclosure of Your Information (आपकी जानकारी का खुलासा)
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, analytics providers, IT support). These parties are obligated to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: We may disclose your information when we believe it is appropriate to protect the rights, property, or safety of VeenaVista Academy, our students, or others.
Data Security (डेटा सुरक्षा)
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights (आपके डेटा सुरक्षा अधिकार)
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request erasure of your personal data under certain conditions.
- The right to object to our processing of your personal data under certain conditions.
- The right to request restriction of processing your personal data under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
Third-Party Links (तीसरे पक्ष के लिंक)
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to This Privacy Policy (इस गोपनीयता नीति में परिवर्तन)
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us (हमसे संपर्क करें)
If you have any questions about this Privacy Policy, please contact us at:
VeenaVista Academy
315 Sundar Nagar Road,
Floor 2,
Mysore, Karnataka, 570011
India